We purchased a depal, GREAT customer service and production time. Look forward to purchasing additional equipment in the future.
I've been working with ABE for 4 years and absolutely could not be happier. We have worked with a number of suppliers having ABE, JV Northwest and other manufacturers equipment in house. We now buy exclusively from ABE as the price, quality and support is top notch. Our current configuration has us using an ABE brewhouse, cellar tanks, canning line and keg washer. We have always received amazing support form Mark, Michael, Kevin and the rest of the technical/support team.
Industry wide I know of dozens of breweries using ABE equipment and I've never heard a negative word spoke about the quality of product or service. I'm glad we bought from ABE and will continue to as we grow.
Come for the equipment, stay for the customer service. I’m so glad that we chose to work with ABE for our brewery. They have bent over backwards to assist us at every step of our process. We’ve had a couple dumb things pop up along the way and ABE has helped us work through them with nothing but smiles and encouragement. I’m so glad to have such a great company right in my backyard. Cheers!!!
Incredibly friendly, informed and helpful sales staff, Amanda P! Excellent support and information from the entire ABE crew. I highly recommend ABE!
We have bought both our brewhouse and all of our tanks and controls from ABE. It has been great working with them.
Purchased a 16 barrel system from them that had significant additions and modifications done to allow us to use the equipment for making beer as well as whiskey and bourbon mashes. Dealing with Tanner was outstanding, professional and upfront. We were definitely told that tanks and steel was imported from China but that ABE retrofitted the equipment, reviewed material imported and stood behind the finished product. The equipment arrived 7 months ago and we have not had a single issue arise. Works as good or if not better than expected. I do not work for ABE, have no relationship, own a winery, brewery and distillery in Massachusetts and have been in the industry since 1995. I can assure you that this company is quality.
The process of a dream becoming a reality was so much easier because of the people at ABE taking a genuine interest in our business and outfitting us with the proper equipment to make it all happen. When starting Levity Brewing Company, the staff at ABE gave me all the time in the world and answered all of my questions. I genuinely felt that they were interested in a long term relationship with us and not simply a quick sale-as was my feeling with numerous other suppliers with whom I spoke.
After the sale was made and the equipment arrived, efforts from ABE didn't stop. They supported us all through our build out-working with both us and our contractors to ensure a proper set up of all the equipment. Even after that, on site technical service showed us exactly how to use everything properly and how to trouble shoot any potential problems that would arise. If problems have arisen, ABE has always provided parts quickly when necessary and walked us through fixes immediately. They still remain just a phone call away even after our warranty period has surpassed.
I've always gotten the sense that the folks at ABE are as invested in my success as I am and I will always give them the opportunity to be part of whatever projects Levity Brewing Company partakes in down the road.
Investing in a new brewhouse and cellar can be a nerve racking experience. The crew at ABE made it easy. With top notch equipment, competitive pricing and first class customer service we couldn’t be happier. We have already gone back and ordered a canning line from them.
Customer service! Quality of equipment! Expertise and knowledge of the industry. It would be hard to imagine another company with the same confluence of professionalism, passion, and integrity. The leadership from the highest office, to the fabrication floor, is unparalleled. Exemplary. When visiting the ABE home (home IS an accurate word, not just a "factory"), we were treated as respected friends by every single person who worked there. Every. Single. Person. This is not an accident. Intentional relationship pursuit is a hallmark for any successful company and they live this out every day!