We purchased a depal, GREAT customer service and production time. Look forward to purchasing additional equipment in the future.
The process of a dream becoming a reality was so much easier because of the people at ABE taking a genuine interest in our business and outfitting us with the proper equipment to make it all happen. When starting Levity Brewing Company, the staff at ABE gave me all the time in the world and answered all of my questions. I genuinely felt that they were interested in a long term relationship with us and not simply a quick sale-as was my feeling with numerous other suppliers with whom I spoke.
After the sale was made and the equipment arrived, efforts from ABE didn't stop. They supported us all through our build out-working with both us and our contractors to ensure a proper set up of all the equipment. Even after that, on site technical service showed us exactly how to use everything properly and how to trouble shoot any potential problems that would arise. If problems have arisen, ABE has always provided parts quickly when necessary and walked us through fixes immediately. They still remain just a phone call away even after our warranty period has surpassed.
I've always gotten the sense that the folks at ABE are as invested in my success as I am and I will always give them the opportunity to be part of whatever projects Levity Brewing Company partakes in down the road.
Great customer service! Very responsive to our needs on the canning line.
Cold Harbor Brewing recently purchased a a fully auto 20BBL brew system from ABE and we couldn't be happier with the product. Justin Nieman came out and spent 4 days with us, teaching us how to drive this new Caddy and we are psyched about the ease of operation. We currently have three 20bbl fermenters from ABE and can't wait to buy more!
I've had an excellent experience working with Brad and the team at ABE. Brad's knowledge and responsiveness to ALL of my questions and concerns has been awesome! Being a former brewery owner & brewer himself, he knew what I was going through. Working with ABE was one less thing to worry about while putting my brewery together.
We contacted the Viniquip(ABE Distributor in Australia and New Zealand)team as we required assistance with commissioning our CraftCan which we didn’t get through Viniquip. The team promptly managed and executed the commissioning of our CraftCan including a site visit from an ABE Technician. This gave us the confidence to package our product with confidence immediately.
We now use Viniquip as our spare parts and servicing provider of our machine and would highly recommend anyone who is looking at a new machine to contact Viniquip prior to making a decision.
"We went through multiple iterations of the equipment selections with no push-back or frustration on ABE's part. Amanda and their team has been great to work with."
Not only have we been impressed by ABE's superior equipment and amazing customer service, but they continue to go above and beyond by showing their support for breweries across Nebraska. This recent gift card matching program has helped our business considerably, allowing us to continue to serve our patrons and keep the beer flowing. We would like to thank ABE, our friends and family, and all of our loyal patrons for their uplifting support.
The short answer is, I would totally recommend another brewery starting up to get their equipment from ABE. As of writing this I've run over 20 batches through the system and haven't developed any significant complaints and the equipment continues to run as effectively and as efficiently as it did on day one.
Due to our unique space constraints we had to completely re-design the standard equipment to fit; however, the design team was patient and thorough resulting in a full 5bbl brewhouse, fermentation, and cellaring set up in under 300 square feet.
Yes, the basic tanks are rolled in China, a fact they are open about, but I have found the quality of the work to be quite excellent (clean, smooth welds, etc.) and all the third party components are high quality readily maintained brands.
I found the initial start-up service call and the normal service to be quite outstanding as well: very competent, knowledgeable, thorough, and patient. This part of the purchase was certainly not imported.
As we continue to grow I will definitely be returning to ABE for additional equipment pieces.
All of us here at Whiskey Run Creek Distillery couldn't have been happier with our choice to go with ABE for our distilling equipment. All of the people have been great to work with and Tanner is hands down best in the business! We've had more questions on distilling than we want to admit to but they are always one call away and any problems or modifications we've wanted they have come up with ideas how to make it work. They came down to install it and were there to guide us through the first run on the machine to make sure we understood the ins and outs of the equipment. The few things we've needed fixed they came right away to get it fixed and get us up and running again! We look forward to the future working with ABE! We wouldn't be here where we are without them!
"Purchased a 15bbl brewhouse, 3ea 30bbl fermenters and other equipment to make my brewery ready for startup. Brad at ABE made this very easy and was always available for my questions. I toured the facility in Nebraska and was very impressed with the quality and professional workmanship. Finally, ABE allowed us to spend a day watching a brew on the system which was worth every minute. Thanks Brad and ABE…"
Customer service! Quality of equipment! Expertise and knowledge of the industry. It would be hard to imagine another company with the same confluence of professionalism, passion, and integrity. The leadership from the highest office, to the fabrication floor, is unparalleled. Exemplary. When visiting the ABE home (home IS an accurate word, not just a "factory"), we were treated as respected friends by every single person who worked there. Every. Single. Person. This is not an accident. Intentional relationship pursuit is a hallmark for any successful company and they live this out every day!
We purchased our complete brewery from ABE 4 years ago and their support has always been excellent. Whenever we have had questions or needed replacement parts they have always responded quickly and taken care of our needs. When we started planning our purchase of a canning line Adam came to help us figure out a design and install it in line with our bottling line. This way we can continue bottling some of our brands and canning others. Stan created a detailed AutoCad drawing with everything in place. This enabled us to install our connections for electrical, compressed air, filtered water and Co2 prior to the arrival of the CanCraft 35. When it arrived we had an ABE technician on site to help us get everything assembled. There were a few issues so ABE shipped new parts to arrive next day Saturday delivery so everything could be taken care of while the tech was on site. Everyone at ABE is dedicated to designing, manufacturing and servicing the best brewing equipment available today. I highly recommend anyone considering purchasing brewing equipment to visit them in Lincoln, NE for yourself.
Purchased a 16 barrel system from them that had significant additions and modifications done to allow us to use the equipment for making beer as well as whiskey and bourbon mashes. Dealing with Tanner was outstanding, professional and upfront. We were definitely told that tanks and steel was imported from China but that ABE retrofitted the equipment, reviewed material imported and stood behind the finished product. The equipment arrived 7 months ago and we have not had a single issue arise. Works as good or if not better than expected. I do not work for ABE, have no relationship, own a winery, brewery and distillery in Massachusetts and have been in the industry since 1995. I can assure you that this company is quality.
Investing in a new brewhouse and cellar can be a nerve racking experience. The crew at ABE made it easy. With top notch equipment, competitive pricing and first class customer service we couldn’t be happier. We have already gone back and ordered a canning line from them.
I have just combined my pub operations and plant operations into one building and added some more ABE equipment. It was a massive undertaking and could have not been accomplished without the help of the ABE service team. When you buy equipment its not just a price or some impressive machine. Its the people who service the stuff. ABE is terrific in making sure their staff is service orientated and professional. There is no reason to look elsewhere. Thanks ABE again
Viniquip (ABE Distributor in Australia and New Zealand) has been nothing short of fantastic in their after sales service and support, prompt to answer no matter the hour, knowledgeable (David is a gun with anything ABE related) and overall, a great team to work with. Would highly recommend. Our ABE canning line has been going strong for 1.5million cans now, we would definitely buy one again (and will when it's time to upgrade to a faster unit).
We purchased our ABE brewhouse, cellar equipment and canning line back at the first of the year and have been extremely happy with the equipment and support!
We are really happy to have chosen ABE for our equipment. ABE has high quality products at an affordable price, and the customer service is awesome. The buying process was easy and the team over at ABE took care of everything we needed, from layout drawings to utility sheets and more. It’s also a good feeling to know they will be there for me in the future, as they are an established company with a long history of happy customers, just like me!